John’s house had collected fifteen years of technology the way a drawer collects remotes. Our brief: make it one system, or make it disappear.
We rebuilt from the network up — wired backbone, clean rack, separated lanes for gadgets and media. Then one app and one remote replaced the drawer. His guests can run the house without a briefing, which is our favorite test.
The overhaul took nine days. The learning curve took about nine minutes.
"I threw away eleven remotes. Eleven."