Service Triage · 30 seconds
Let's find the fastest fix.
Two taps and we'll route you — a fix you can try now, a remote repair, a bench visit, or straight to a human.
Step 1 · Which system?
Step 2 · What's it doing?
Step 2 · What's it doing?
Step 2 · What's it doing?
Step 2 · What's it doing?
Step 2 · What's it doing?
Usually a remote fix
Good news — we can often fix this from here.
Book a service call or send a note and we'll try remotely before rolling a truck. WattAssure members with monitoring: it may already be flagged.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Fastest by phone
Skip the form — call us.
Whole-system issues and setup questions go fastest with a human. After hours, send a note and it starts the clock.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Usually a remote fix
Good news — we can often fix this from here.
Book a service call or send a note and we'll try remotely before rolling a truck. WattAssure members with monitoring: it may already be flagged.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Two-minute fix candidate
Try this before anything else.
Try this first: Close the app fully, wait ten seconds, reopen. Still stubborn? That’s us, not you.
If that doesn't clear it, the routes below put a human on it — call, book a service call, or send a note.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Fastest by phone
Skip the form — call us.
Whole-system issues and setup questions go fastest with a human. After hours, send a note and it starts the clock.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Usually a remote fix
Good news — we can often fix this from here.
Book a service call or send a note and we'll try remotely before rolling a truck. WattAssure members with monitoring: it may already be flagged.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Two-minute fix candidate
Try this before anything else.
Try this first: Fresh batteries, then hold power for ten seconds to re-pair. Works more often than we’d like to admit.
If that doesn't clear it, the routes below put a human on it — call, book a service call, or send a note.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Two-minute fix candidate
Try this before anything else.
Try this first: Check the source is playing in 4K, not “auto.” And make sure motion smoothing is off — you’re welcome.
If that doesn't clear it, the routes below put a human on it — call, book a service call, or send a note.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Usually a remote fix
Good news — we can often fix this from here.
Book a service call or send a note and we'll try remotely before rolling a truck. WattAssure members with monitoring: it may already be flagged.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Hands-on repair
This one wants hands on it.
Bench repair at the showroom or a house call — call or book and we'll schedule it. Classics welcome; genuine parts only.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Hands-on repair
This one wants hands on it.
Bench repair at the showroom or a house call — call or book and we'll schedule it. Classics welcome; genuine parts only.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Two-minute fix candidate
Try this before anything else.
Try this first: Run a speed test standing where it’s worst — sofa, patio, gym. If the number is an apology, the network needs design, not patience.
If that doesn't clear it, the routes below put a human on it — call, book a service call, or send a note.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Usually a remote fix
Good news — we can often fix this from here.
Book a service call or send a note and we'll try remotely before rolling a truck. WattAssure members with monitoring: it may already be flagged.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Two-minute fix candidate
Try this before anything else.
Try this first: Check your provider’s outage page first — if they’re up and you’re down, we take it from there.
If that doesn't clear it, the routes below put a human on it — call, book a service call, or send a note.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Hands-on repair
This one wants hands on it.
Bench repair at the showroom or a house call — call or book and we'll schedule it. Classics welcome; genuine parts only.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Hands-on repair
This one wants hands on it.
Bench repair at the showroom or a house call — call or book and we'll schedule it. Classics welcome; genuine parts only.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Fastest by phone
Skip the form — call us.
Whole-system issues and setup questions go fastest with a human. After hours, send a note and it starts the clock.
WattAssure member? Take the member lane
Prefer a voice? 480-900-1799 · Mon–Fri 10 AM – 6 PM · Sat By Appointment Only
Rather skip the questions?
Every path here ends with a human anyway. Call, book a service call, or send a note — whichever suits.
Mon–Fri 10 AM – 6 PM · Sat By Appointment Only · Sun Closed